Privacy policy
Privacy Policy
Last updated: August 20, 2026
At Novabubs ("we", "our", or "us"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit novabubs.in and make purchases from us.
PERSONAL INFORMATION WE COLLECT
- Contact details — name, address, billing/shipping address, phone number, email.
- Financial information — payment details processed securely; we do not store card numbers.
- Account information — username, password, preferences.
- Transaction information — items viewed, added to cart, or purchased.
- Device & usage data — IP address, browser type, pages visited, collected via cookies.
HOW WE USE YOUR INFORMATION
- Process and fulfill orders, including payment and shipping.
- Send order confirmations, shipping updates, and delivery notifications.
- Respond to customer service requests.
- Send promotional communications (with consent; opt out anytime).
- Improve our website, products, and services.
- Prevent fraud and ensure platform security.
- Comply with applicable Indian law.
HOW WE SHARE YOUR INFORMATION
We do not sell, trade, or rent your personal information. We share it only with:
- Logistics & delivery partners — to ship orders across India.
- Payment processors — to securely process transactions.
- Technology providers — including Shopify (our e-commerce platform).
- Legal authorities — when required by law.
COOKIES & META PIXEL
We use cookies to enhance your shopping experience. We also use Meta Pixel (Facebook Pixel) to measure advertising effectiveness. You can control cookies through your browser settings.
DATA RETENTION
Order information is retained for a minimum of 5 years as required under Indian tax regulations. Other data is retained as long as necessary to provide our services.
YOUR RIGHTS
- Access — request a copy of your personal data.
- Correction — ask us to correct inaccurate information.
- Deletion — request deletion, subject to legal obligations.
- Portability — receive your data in a structured format.
- Opt-out — unsubscribe from marketing emails anytime.
SECURITY
All payment transactions are encrypted via SSL and processed through PCI-DSS compliant gateways. No method of internet transmission is 100% secure; we cannot guarantee absolute security.
CHILDREN'S PRIVACY
Our website is not directed at children under 18. We do not knowingly collect personal information from minors.
CHANGES TO THIS POLICY
We may update this policy periodically. Changes will be reflected by updating the "Last updated" date above.
CONTACT US
Brand: Novabubs
Email: ashfaque222002@gmail.com
Phone: +91 9608570504
Address: Danapur Cantonment, Patna, Bihar - 801503, India
Website: https://novabubs.in
Hours: Monday - Saturday, 10:00 AM - 6:00 PM IST